Jeep Wave Customer Care program expanded starting with 2021 models

Chris Teague

Chris Teague

Jeep is extending its customer care program for the 2021 model year.

This model year, Jeep celebrates 80 years in the business. The brand was born in 1941 and to celebrate to anniversary, the company is expanding its Jeep Wave Customer Care program adding value to each model purchase. The additional level of service only applies to 2021 model year vehicles.

“After nearly 80 years, the Jeep brand remains true to the original SUV by continuing to deliver legendary 4×4 capability that has enabled countless adventures and open-air freedom,” said Jim Morrison, Head of Jeep Brand – FCA North America. “As we celebrate our 80th anniversary, we’re pleased to provide our customers with 80th Anniversary models that offer a unique appearance, great value and loads of safety and technology features.

2020 Grand Wagoneer Concept - Details
The new Jeep Grand Wagoneer Concept showcased the future of the brand, in the shape of a luxury-level three-row SUV.

Photo courtesy of FCA US LLC

“As a tribute to our unique, enthusiastic and growing customer base, we are expanding our Jeep Wave customer care program across the entire Jeep vehicle lineup,” Morrison added. “We are pleased to reward our loyal customers with Jeep Wave premium service that offers peace of mind and no-charge maintenance for three years.”

The program now includes three years of maintenance at Jeep dealerships, including oil changes and tire rotations, 24/7 support via phone or online chat, trip interruption and first-day rental coverage, and VIP access to select Jeep events.

The 2021 Jeep lineup includes the Renegade, Compass, Cherokee, Wrangler, and Grand Cherokee SUVs as well as the Gladiator truck. The company recently unveiled the Grand Wagoneer concept, a luxe take on a future luxury-level three-row SUV that will compete directly with the Chevrolet Suburban, GMC Yukon, and Cadillac Escalade.

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