Long list of Mercedes-Benz models recalled for emergency services locater fix

Chris Teague

Chris Teague

A long list of Mercedes-Benz vehicles, including the 2017 GLS450, have been recalled.

The National Highway Traffic Safety Administration (NHTSA) today issued a recall on a long list of model year 2013-2017 Mercedes-Benz vehicles. The recall is specifically due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location to emergency responders.

To remedy the problem, Mercedes-Benz has initiated an Over the Air (OTA) remote update. The automaker will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.

The recall is expected to begin December 31, 2019. For more information, vehicle owners may contact MBUSA customer service at 1-800-367-6372.

A list of impacted vehicles includes:

Make Model Model Years
MERCEDES BENZ AMG GT 2017
MERCEDES BENZ AMG GT S 2016-2017
MERCEDES BENZ B-CLASS ELECTRIC 2014-2015
MERCEDES BENZ B250E 2016
MERCEDES BENZ C250 2013-2015
MERCEDES BENZ C300 2013-2017
MERCEDES BENZ C350 2013-2015
MERCEDES BENZ C350E 2016
MERCEDES BENZ C400 2015
MERCEDES BENZ C450 2016
MERCEDES BENZ C63 AMG 2013-2016
MERCEDES BENZ C63S AMG 2015-2017
MERCEDES BENZ CLS400 2015-2016
MERCEDES BENZ CLS550 2013-2016
MERCEDES BENZ CLS63 2013-2014
MERCEDES BENZ CLS63S 2014-2016
MERCEDES BENZ E250 2014-2016
MERCEDES BENZ E350 2013
MERCEDES BENZ E400 2015-2016
MERCEDES BENZ E400 HYBRID 2013-2015
MERCEDES BENZ E550 2013-2016
MERCEDES BENZ E63 2013-2016
MERCEDES BENZ E63S AMG 2013-2015
MERCEDES BENZ G550 2013-2016
MERCEDES BENZ G63 2013-2016
MERCEDES BENZ G65 2016
MERCEDES BENZ GL350 2013-2016
MERCEDES BENZ GL450 2013-2016
MERCEDES BENZ GL550 2013-2016
MERCEDES BENZ GL63 2013-2016
MERCEDES BENZ GLA250 2015-2016
MERCEDES BENZ GLC300 2016
MERCEDES BENZ GLE350 2016
MERCEDES BENZ GLE400 2016
MERCEDES BENZ GLE450 2016
MERCEDES BENZ GLE550E 2016
MERCEDES BENZ GLE63 2016
MERCEDES BENZ GLE63S 2016
MERCEDES BENZ GLK250 2013-2015
MERCEDES BENZ GLK350 2013-2015
MERCEDES BENZ GLS450 2017
MERCEDES BENZ GLS550 2017
MERCEDES BENZ GLS63 2017
MERCEDES BENZ ML250 2015
MERCEDES BENZ ML350 2013-2015
MERCEDES BENZ ML400 2015
MERCEDES BENZ ML550 2013-2014
MERCEDES BENZ ML63 2013-2015
MERCEDES BENZ S550 2014-2017
MERCEDES BENZ S600 2015-2016
MERCEDES BENZ S63 2014-2017
MERCEDES BENZ S65 AMG 2015-2016
MERCEDES BENZ SL400 2015-2016
MERCEDES BENZ SL550 2013-2016
MERCEDES BENZ SL63 2013-2015
MERCEDES BENZ SL63 AMG 2016
MERCEDES BENZ SL65 2013-2015
MERCEDES BENZ SLK250 2013-2015
MERCEDES BENZ SLK300 2016
MERCEDES BENZ SLK350 2013-2016
MERCEDES BENZ SLK55 2014
MERCEDES BENZ SLK55 AMG 2013, 2015-2016
MERCEDES-BENZ CLA250 2014-2016
MERCEDES-BENZ CLA45 AMG 2014-2016
MERCEDES-BENZ E350 2014-2016
MERCEDES-BENZ GLA45 2015-2016
MERCEDES-BENZ GLE300D 2016
MERCEDES-BENZ S550 4MATIC 2015-2016
MERCEDES-BENZ S550 HYBRID 2015

To find out if your model is impacted by the recall, visit the NHTSA website and enter your car’s vehicle identification number (VIN).

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