The Accelerate the Good program, launched by Kia last year, has a new component – Kia Promise. The iniatiive is designed to ease concerns of owners as their scheduled warranties come to an end during the COVID-19 pandemic.
“These are uncertain times and the Kia Promise warranty extension program will help bring peace of mind to customers affected by this pandemic by giving them one less thing to worry about,” said Michael Cole, president, KMA. “The health and safety of our customers and employees are our top priority and this warranty extension program is yet another way Kia and local Kia dealerships are working to support our customers’ individual needs.”
The Kia Promise program allows customers who experienced potentially warrantable concerns with their vehicle during the period of March 2020 through May 2020, and were not able to obtain service from a Kia dealer due to circumstances related to coronavirus, to receive repairs through June 30, 2020 at no additional charge.
Kia advises that, “customers should check with their local dealership regarding their current hours and available special programs, such as vehicle pickup and delivery service, loaner vehicles, and electronic or digital repair authorizations, as well as sanitizing efforts taken to protect the safety of employees and customers.:
Customers should contact Kia Consumer Assistance at 800-33-4KIA(4542) or online at www.kia.com for assistance with any COVID-19 related vehilce issues.